Ask OCTO – What should I do if I change my mobile phone?

If a customer changes their mobile phone and wants to log in to OCTO Mobile, they must first register the device. There are two ways to register the device: by choosing the OCTO Mobile PIN Verification Method or using a Debit/Credit Card.

Below are the steps to register the device if the customer chooses the OCTO Mobile PIN Verification method.

If the customer chooses the Debit/Credit Card verification method, here are the steps to register the device.